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The Two Most Important Problem Solving Activities

How many times have you seen this happen? A major IT problem blows up. Managers are running around, gathering everyone in a room. Systems engineers are talking loudly and rapidly. Executives are calling for status. The white board is covered with colors and shapes. The clock is ticking, so key technical personnel are released to […]

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What is Data? (Part I of III)

It’s easy to get caught up in the myriad of technologies, advances, vendors, and choices in the Information Technology (“IT”) field. One of the most valuable ways to step back and reframe IT toward effective solutions is to think in terms of data before any other considerations. Data is the cornerstone of all IT; all […]

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The Three Domains of Information Technology

Information Technology (“IT”) is a vast field that touches nearly every aspect of modern life. A good model for understanding IT is to think about the “domains,” or areas of work, in which IT is applied. Having a broad view of IT across these domains leads to a much stronger understanding of how IT works, […]

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